11 Shopping Mall Features That Don’t Exist Anymore
Malls were once the heart of shopping and social life, filled with unique spaces and features that made every visit exciting. Over time, changing trends and technology have quietly pushed many of these once-loved attractions into history.
- Tricia Quitales
- 3 min read

Shopping malls have changed a lot since their heyday in the late 20th century. What was once a lively mix of stores, entertainment, and hangout spots has been replaced by more streamlined, digital-driven retail experiences. Many features that defined classic malls are now gone, replaced by newer ideas or simply forgotten. This article looks back at 11 mall features people used to love but rarely see anymore.
1. Water Fountains and Indoor Ponds
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Malls used to have beautiful water displays, including fountains, ponds, and even waterfalls. These were often placed at the center as peaceful gathering spots. Today, most of them have been removed to cut costs or create more retail space.
2. Arcades Packed with Games
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A mall arcade was once the go-to place for teens to play pinball and video games. It was loud, flashy, and full of energy. As home gaming improved, these arcades began to disappear.
3. Mall Directories with Push Buttons or Lights
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Before smartphones and touchscreen maps, malls had large directory boards with buttons you could press to light up a store location. They were simple but fun to use. Now, digital screens and apps have taken over.
4. Department Store Anchors
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Big department stores like Sears, JCPenney, and Macy’s used to sit at the ends of malls and draw crowds. These stores were major landmarks and helped bring foot traffic to smaller shops. Many have since closed, leaving empty anchor spots behind.
5. Themed Play Areas for Kids
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Malls often had creative indoor play zones, like pirate ships, castles, or jungle gyms. These areas gave kids a fun break while parents shopped nearby. Most of these have been removed or replaced with simpler, less interactive options.
6. Elevated Walkways and Bridges
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Some malls were built with second-floor walkways or glass bridges that gave great views below. They added visual interest and a fun way to explore. Today, most malls are flatter and more practical in design.
7. Photo Booths in Every Corner
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Photo booths were once a mall staple, perfect for capturing memories with friends. People lined up to get silly snapshots or romantic couple photos. With smartphones everywhere, photo booths have mostly vanished.
8. Mall Radio or DJs Playing Live
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Many malls used to have live DJs or radio booths where shoppers could make song requests or hear local news. It added a fun, local vibe to the shopping experience. These have mostly disappeared in favor of background playlists.
9. Celebrity Meet-and-Greets or Talent Shows
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It wasn’t uncommon to see a small stage at the mall where local contests or even celebrity events happened. These moments brought excitement and large crowds. Now, most malls no longer host such community-focused entertainment.
10. Fashion Runways or Store Debuts
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New stores would launch with mini fashion shows or grand opening parties right in the mall. It created a buzz and turned shopping into a social event. These experiences are rarely seen now, as openings are quieter and more digital.
11. Record Stores with Listening Stations
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Music stores once lined mall hallways, filled with CDs, tapes, and vinyl. You could pop on headphones and preview albums before buying. Digital streaming has made these stores and their listening booths nearly extinct.