Complicated programs

18 Rewards Programs That Were Too Complicated

18 Rewards Programs That Were Too Complicated

Here's a look at 18 real rewards programs that became too complicated for their own good, frustrating loyal customers.

15 Loyalty Programs That Were Weirdly Complicated

15 Loyalty Programs That Were Weirdly Complicated

These loyalty programs often left customers confused, frustrated, or disappointed because of overly complicated rules, fine print, and poor redemption value.