Illumeably

Shopping culture

11 Customer Service Rules That Used to Be Standard

11 Customer Service Rules That Used to Be Standard

These customer service rules used to be the gold standard, but now, they feel like ancient history.

11 Shopping Mall Perks That Simply Don’t Exist Anymore

11 Shopping Mall Perks That Simply Don’t Exist Anymore

Malls were once packed with perks that made every visit feel special, but many of those little joys have quietly disappeared over the years.